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BankMobile app for iPhone and iPad


4.2 ( 2672 ratings )
Business Finance
Developer: Customers Bank
Free
Current version: 6.1.9, last update: 6 years ago
First release : 07 Jan 2015
App size: 141.38 Mb

Forget what you know about mobile banking. BankMobile is beyond that, and better. A next generation, fee-free banking experience that empowers you to create your best financial life.

"Americas first no-fee mobile bank…" – Digital Trends
“The app’s interface is sleek, modern, and stylish…” – Forbes
“BankMobile aims to become the Uber of banking” – American Banker

— Products/Programs —

TOTALLY FREE CHECKING ACCOUNT
• No fees
• Single or joint account
• Access to 55,000 surcharge-free ATMs nationwide
• No minimum balance (keep at least $.01 in your account to keep it active!)
HIGH YIELD SAVINGS ACCOUNT
• 0.75% APY (thats 75x higher than Bank of America!)
• Higher savings rate than the top four banks’ non-promotional savings rates**

PERSONAL LINE OF CREDIT
• No annual fees
• No late payment fees (but we strongly encourage timely payments to avoid damaging your credit!)
• Subject to credit approval

BANKMOBILE VIP PROGRAM
• Deposit $500 or more of recurring income per monthly statement cycle into your BankMobile checking account
• Free access to EVERY ATM nationwide
• Free, unlimited BankMobile financial coaching sessions (i.e to discuss how to fix your credit)

— App Features —

SECURITY
• Best-in-class security, including end-to-end encryption, unique security questions, text validation when using a new device or web browser, and an application PIN to secure your data when you log in. As per Member FDIC insurance standards, money in your BankMobile account is FDIC-insured up to $250,000 per account title.

DASHBOARD
• At a glance, see the most important information about your accounts including available balances, secure messages, e-statements, and other account details.

ACTIVE REGISTER
• See extra details about your transactions with categories and the ability to add tags, notes, and receipt photos.


PHOTO BILL PAY
• Set up new, recurring or one-off bills with ease by snapping a photo of the bill, verifying the payment information, setting up the payment date—and you’re done!

MOVE MONEY
• A one-stop control panel for money movement, so you can pay your bills and send money to anyone via email or text.

THE BIG PICTURE
• View a summary of all your interactions with BankMobile, including when you set up bills, make payments, update your profile, or even talk to one of our customer care reps.

— Social —

Find us everywhere: @BankMobile

— Obligatory Disclosures —

BankMobile, a division of Customers Bank. Member FDIC.

** The top four banks in the country by deposits are: Wells Fargo, Bank of America, JPMorgan Chase and Citibank.

Pros and cons of BankMobile app for iPhone and iPad

BankMobile app good for

It was so easy to set up an account with this bank and then transfer money. Another great feature is having your username and password replaced by your fingerprint. So easy and awesome!
I was a little hesitant to use a bank that had no actual locations. However, it only took me about five minutes to set up. Now, I can easily send money to my friends in numerous ways, take pictures to pay bills and its even on my Apple Watch! Also, why dont all banks have a card on and off feature? I love this because my card keeps getting breached!
Easily opened my account in a few minutes! Love the drivers license account opening and photo bill pay feature. Finally a cool, effortless banking app!
When I first heard of BankMobile, I thought "heres another startup bank thats really biting off a lot more than it can chew." Boy was I wrong!! Interface? 4/5. Functionality? 5/5. Customer service? 5/5. The fact that I can put my debit card "on pause" if I misplace it for no cost at all is a god-send. All banks should follow that trend.
This app worked great! I have an iPhone 6 and loved how easy this was to use.
I had tried a couple other mobile banking apps but most required me to make a visit to a physical location to setup the bank account which I wasnt able to do. BankMobiles setup process is really straightforward and I havent had a problem using it at all in the few months Ive had it.

Some bad moments

Cant signup. Barcode scan leaves an image over the screen that blocks the top of the page during signup and wont accept submission at the end
Good app for what you need. But is super super slow to load and navigate. For a company boasting as "future of banking" youd think theyd have options such as Touch ID login and faster. Ill probably honestly choose another bank.
The app got as far as pulling my credit (and declining me) before losing all my information (about 15 minutes of data entry) and making me start over from scratch. :/ Probably not going to trust these guys with my money.
What kind of banking app is not updated for FIVE MONTHS? They clearly dont care about security. The app is very buggy and has text glitches everywhere that hides buttons and navigation menus. Its just a mess in general, just like the website.
App crashes to create an account. The one time it worked, it would not create an account. Zero stars
App crashed when taking photo of drivers license and the app would not open my account even though I never got to the out of wallet questions just entered my security questions then rejected. Called support and they were not helpful at all just said I would get an email in 48 hours. Not a great experience.